APESE TOURS

Privacy Policy | Apese Tours Kenya Safaris & Travel

Read the Apese Tours Privacy Policy to learn how we collect, use, store, and protect your personal information when you book a Kenya safari or use our website.

July – October 2025 · Limited Availability

Your Privacy Matters at Apese Tours

At Apese Tours, we are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, inquire about our services, or book a safari or tour with us.

We respect your trust and are committed to complying with applicable data protection and privacy laws while providing exceptional travel experiences across Kenya.

Scope and Purpose

This Privacy Policy applies to all services provided by Apese Tours, including:

Our official website
Safari and tour inquiry forms
Booking requests and confirmations
Email communications
WhatsApp communications
Telephone consultations
Safari planning services
Tours operated directly by Apese Tours
Services delivered through our trusted travel partners

By accessing our website or booking a safari with Apese Tours, you acknowledge that you have read and understood this Privacy Policy.

If you provide personal information on behalf of other travelers included in your booking, you confirm that you have their authorization to share their information with us.

Information We Collect

To provide personalized safari experiences and deliver our services efficiently, we may collect the following categories of personal information.

Identity and Contact Information

This may include:

Full name
Nationality
Email address
Telephone number
Country of residence
Emergency contact information

Travel Information

To plan your itinerary, we may collect:

Travel dates
Number of travelers
Preferred safari destinations
Accommodation preferences
Flight arrival and departure details
Pickup and drop-off locations
Special requests
Celebration details (honeymoon, anniversary, birthday, etc.)

Booking and Payment Information

We may collect information necessary to process reservations, including:

Booking reference numbers
Invoice details
Payment confirmations
Transaction references

Apese Tours does not store complete debit or credit card details on our servers.

Payments are processed through secure third-party payment providers.

Identification Documents

Where required for travel arrangements, we may request:

Passport details
Identification numbers
Travel authorization information
Other documents necessary for:
Domestic flights
National park permits
Hotel reservations
Cross-border travel

Health and Accessibility Information

To ensure your comfort and safety, you may voluntarily provide information regarding:

Dietary requirements
Food allergies
Medical conditions relevant to travel
Mobility assistance
Accessibility needs

We only collect this information when necessary for providing our services.

Communications

We maintain records of communications including:

Emails
WhatsApp messages
Telephone conversations
Customer support requests
Booking correspondence

These records help us provide better customer service and manage your booking effectively.

Website and Technical Information

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referral websites
Time spent on our website
Cookie information
Analytics data

How We Use Your Information

Apese Tours uses personal information only where necessary to provide our services and improve your experience.

We may use your information to:

Prepare customized safari quotations
Design personalized itineraries
Confirm safari bookings
Reserve accommodations
Arrange domestic flights
Book park entry permits
Organize transportation
Coordinate safari guides
Process payments and refunds
Send booking confirmations
Deliver travel documents
Provide customer support
Respond to inquiries
Improve our website and services
Conduct internal reporting
Meet legal, regulatory, tax, and audit obligations

We will never use your personal information for purposes that are inconsistent with this Privacy Policy.

Sharing Information with Third Parties

To successfully deliver your safari experience, we may share limited information with trusted service providers involved in your booking.

These may include:

Safari lodges
Tented camps
Hotels
Domestic airlines
Safari guides
Transport providers
National park authorities
Conservancies
Government permit offices
Payment processors
Accounting service providers
Technology providers
Legal or regulatory authorities where required by law

We share only the information necessary for service delivery and require our partners to protect your personal information appropriately.

We do not sell your personal information to third parties.

International Data Transfers

As Apese Tours operates safari experiences across Kenya and may coordinate regional travel, your personal information may be shared with authorized travel suppliers located in different jurisdictions.

Whenever international data transfers occur, we take reasonable measures to ensure your information is protected through appropriate contractual and operational safeguards.

Data Retention

We retain personal information only for as long as necessary to:

Complete your booking
Provide customer support
Meet legal obligations
Resolve disputes
Maintain financial records
Comply with tax requirements

Retention periods vary depending on the type of information and applicable legal requirements.

When personal information is no longer required, we securely delete or anonymize it where practical.

Data Security

Protecting your information is a priority for Apese Tours.

We implement appropriate technical and organizational measures to help safeguard personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Our security practices include:

Secure website encryption (SSL)
Password-protected systems
Restricted employee access
Secure cloud storage
Regular software updates
Role-based access controls

While we strive to maintain high security standards, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Update incomplete records
Request deletion of your personal data where legally permitted
Restrict certain processing activities
Object to specific processing activities
Withdraw consent where processing is based on consent

To protect your privacy, we may ask you to verify your identity before processing any request.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies help us:

Remember your preferences
Understand visitor behavior
Measure website performance
Improve navigation
Analyze traffic patterns
Enhance website functionality

You may disable cookies through your browser settings, although doing so may affect certain website features.

We may also use trusted analytics tools, such as Google Analytics, to better understand how visitors use our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes in legal requirements
Operational improvements
New services
Technology updates
Business developments

When significant updates are made, the revised version will be published on this page together with an updated Last Updated date.

We encourage visitors to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact Apese Tours.

Apese Tours

Website: https://apesetours.com

Email: info@apesetours.com

Phone: +254702480446

WhatsApp: +254702480446

When contacting us regarding your personal information, please include:

Your full name
Booking reference (if applicable)
Email address used during booking
Details of your request

Our team will respond within a reasonable timeframe in accordance with applicable data protection laws.

Guest Stories

What Our Travellers Say

Thousands of happy explorers from across the globe trust Apese Tours for the trip of a lifetime.

    
 
 
      Verified 5 day safari Great trip and very good guide and great smile
  
  Posted on Tripadvisor  
 
    
   Gabriel K 
 
 
 
 
     Verified African dream achieved It was the best experience that was worth the time and finance.The best experience that went over our expectations.It is an experience that I would refer anyone to experience with Apese tours.
  
  Posted on Tripadvisor  
 
    
   MOSES H 
 
 
 
 
     Verified Excellent and awesome The experience was good views along the shores of lake naivasha with coxswain Brian Rhyhan ...and more history about lake naivasha.
  
  Posted on Tripadvisor  
 
    
   Brian R 
 
 
 
 
     Verified 7 day safari My wife and i had a good time with this company.the driver was amazing.he showed us everything i the park and we had memories of lifetime.we realy recommend.
  
  Posted on Tripadvisor  
 
    
   brian l 
 
 
 
 
     Verified 3 days safari at Maasai mara If you are traveling with children, specifically contact Llian , who is noted for being particularly patient and family-friendly. I highly recommend Apese tours $ travel
  
  Posted on Tripadvisor  
 
    
   shrewd l 
 
 
 
 
     Verified 4 days safari My recent safari with Apese Tours and Travel was a masterclass in personalized adventure. From the moment our First contact person "Lilian" who arranged all our bookings, picked us up, we felt like guests of a friend rather than just clients. i highly recommend you to book with Apese.
  
  Posted on Tripadvisor  
 
    
   Carrie S 
 
 
 
 
     Verified Kenya safari The experience was nice.my family really had a good time with apese tours.i recommend anybody who want to tour Kenya to book with this tour company.
  
  Posted on Tripadvisor  
 
    
   Kerubo K 
 
 
 
 
     Verified Two days safari It was nice booking with your company.i had good vibes on my safari.i really recommend.lovely organised safari from the airport to various destination I went.
  
  Posted on Tripadvisor  
 
    
   Senei N 
 
 
 
 
     Verified Family Safari Trip "We recently returned from an incredible 6-day family trip with Apese Tours and Travels, and it was truly a dream come true! 😍 My husband, kids, and I experienced the adventure of a lifetime, exploring stunning landscapes, witnessing majestic wildlife, and making memories that'll last a lifetime. From spotting elephants in Amboseli to laughing at the antics of monkeys in the savannah, the kids were beaming with excitement. My husband and I were blown away by the breathtaking sunsets and scenic views. Our guide, Joseph, was fantastic - patient, knowledgeable, and passionate about sharing Kenya's beauty with us. The accommodations were top-notch, and the food was delicious (the kids loved the fresh fruits!). We felt safe and well-taken care of throughout. Can't wait to plan our next adventure with Apese Tours! 😊👏"
  
  Posted on Tripadvisor  
 
    
   Judy E

Rated Travellers’ Choice on TripAdvisor · Verified 5-Star on Google Reviews

Your Trust Matters

At Apese Tours, protecting your personal information is part of our commitment to delivering exceptional safari experiences. We collect only the information needed to plan and manage your journey, we handle it responsibly, and we never sell your personal data.

Thank you for choosing Apese Tours.